Shipping policy
Atlanta Pen Show – Shipping Policy
Effective Date: November 2025
Overview
The Atlanta Pen Show primarily offers digital event tickets, vendor table reservations, and related event services. As such, no physical products are shipped unless otherwise stated on a specific product page (for example, limited-edition show merchandise or promotional materials).
Order Confirmation
After completing your purchase, you will receive an order confirmation email at the address provided during checkout.
This serves as your official proof of purchase and, for tickets, your confirmation of entry to the event.
If you do not receive your confirmation email within 24 hours, please check your spam or promotions folder, or contact us at info@atlpenshow.com for assistance.
Digital Delivery
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Tickets and vendor passes will be delivered electronically to the email address used at checkout.
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You may print your confirmation or show it on a mobile device at event check-in.
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Vendor setup details and booth assignments will be sent separately via email closer to the event date.
Physical Products (if applicable)
In rare cases where physical items (e.g., limited show merchandise) are available for pre-order:
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Orders are typically processed within 5–7 business days.
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Shipping is available within the United States via standard carriers (USPS, UPS, or FedEx).
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Tracking information will be provided by email once the order has shipped.
Event Pickup
If you’ve purchased items marked for pickup at the show, these will be available at the registration desk during event hours. Please bring a valid photo ID and your order confirmation.
Non-Delivery Issues
Since most orders are digital, there are no shipping fees or deliveries to track. If you encounter any issues accessing your event materials or confirmations, please contact us at info@atlantapenshow.com and we’ll be happy to help.
Contact Us
For all shipping or delivery-related questions:
📧 info@atlpenshow.com
Atlanta Pen Show Team
Sonesta Atlanta Northwest